Return Policy

At Lefazio, your satisfaction is our priority. We understand that sometimes products may not meet your expectations or may encounter unforeseen issues. That's why we've crafted a comprehensive return policy to ensure your peace of mind when shopping with us.

 

Easy Returns within 30 Days
If you're not completely satisfied with your purchase, you have the flexibility to return the product within 30 days of the delivery date for a full refund. We accept returns for both defective and non-defective products. To be eligible for a return, your item must be in new condition. This includes products that are unopened in original packaging or have never been used.

 

Simple Return Process

Initiating a return is hassle-free. Simply contact our dedicated customer support team via our contact page to start the return process: https://lefazio.com/pages/contact

 

Return Method and Label

The return method will be via mail. We will send you the return label digitally for free for you to print as well as instructions on how and where to send your package.

 

Return Cost

The return cost is free. We will provide you with the return label for you to print for free.

 

Refund Processing Time
Once we have received and verified your return, we will initiate a refund to your original method of payment wherein the refund processing time will be 10 days.

 

Restocking Fee

There is no restocking fee.

 

Exchanges
We do not accept exchanges.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Contact Information

Contact page: https://lefazio.com/pages/contact